Last Updated: January 6, 2026
The Stormstars (trading as “Cafftime“) (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from cafftime.com (the “Site”), in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Order Information: When you make a purchase (as a guest or a member), we collect your name, billing address, shipping address, email address, and phone number. We need this specifically to fulfill your order and arrange delivery.
- Account Information: If you register as a member, we collect and securely store your login credentials and order history to speed up your future checkouts and manage your membership.
- Payment Information: We do not store your full credit card details on our servers. All payment transactions are processed securely by our third-party payment processors (Stripe and/or PayPal).
- Usage Data (Google Analytics): We use Google Analytics to help us understand how our customers use the Site. This tool collects anonymous data such as your IP address, browser type, and the pages you visit. This helps us improve our website layout and product offerings.
2. How We Use Your Personal Data
We use the Order and Account Information that we collect generally to fulfill any orders placed through the Site. This includes:
- Processing your payment via Stripe or PayPal.
- Arranging for shipping via SF Express.
- Providing you with invoices and order confirmations.
- Communicating with you about your order status.
- Screening our orders for potential risk or fraud.
3. Sharing Your Personal Data
We share your Personal Data with third parties only to help us operate our business and serve you, as described below:
- Logistics Partners: We share your Name, Phone Number, and Shipping Address with SF Express strictly to facilitate the delivery of your order.
- Payment Processors: Your payment data is transmitted securely to Stripe (or PayPal, if selected) to complete the financial transaction.
- Analytics: We share anonymous usage data with Google Analytics to track website performance. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
- Legal Compliance: We may share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Direct Marketing
With your consent (e.g., when you sign up for our newsletter or check the marketing box at checkout), we may use your email address to send you information about new coffee beans, roasting updates, or special promotions.
Opting Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us at [email protected].
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required by Hong Kong tax and accounting laws.
6. Your Rights
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:
- Check whether we hold personal data about you.
- Access such data.
- Require us to correct any data that is inaccurate.
If you would like to exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies to optimize your shopping experience (e.g., keeping your cart contents saved while you browse and keeping you logged in). By using our Site, you agree to our use of cookies.
8. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:
The Stormstars (Cafftime)
Email: [email protected]
Location: Hong Kong